Politica de rambursare

You have the right, under the distance selling act to refuse/return an unwanted item within 14 days. The 14 day period begins on the day of delivery. Any cost to return the item is to be covered by the customer. Houndsly will not be responsible to cover the cost of postage if an item is to be returned.

Although all of our care and attention will be taken when packing and delivering an item, if you do receive an item that is faulty, please notify us as soon as you have received it so we can help rectify the issue by offering a refund on the item, a replacement of the item or a gift voucher to use against another purchase . We do ask our customers to provide evidence that the item received is damaged and happily accept this evidence via email.

Your rights to return goods are protected under the EU Distance Selling Directive.